FAQs

Q: Where can I buy fabric?
A: For trade accounts, please contact your distributor or LebaTex representative to place an order or e-mail your PO to purchasing@lebatexinc.com.

Q: How do I find my sales representative?
A: It's easy, just go to our Contacts Us page! Use the map and map key to see who covers your area! 

Q: Where can I get pricing on fabric?
A: For pricing, contact your distributor or LebaTex sales representative for trade pricing.

Q: I am located outside of the United States. Who is my contact?
A: For international accounts, you will be serviced by our headquarters out of New York, please call us at 1.888.9.LEBATEX.

Q: I am not in the Hospitality trade, where can I buy fabric?
A: No problem, we are happy to service residential requests. Please call us for personal or residential orders. 1.888.9.LEBATEX

Q: How do I order a sample or memo of the fabric I am interested in?
A: We would love to send you a sample or memo! Just contact the sampling department at your designated distributor (see the contact page to see who your distributor is) or e-mail us at LebaTexHelp@lebatexinc.com or call 1.888.9.LEBATEX.

Q: How can I see a full repeat of the pattern?
A: Don't worry, our memos are designed to encompass the majority of the pattern. For larger samples or a 1 yard order please contact your distributor or LebaTex sales representative. 

Q: How much fabric comes on a bolt?
A: Bolts vary between fabrics. Wovens are approximately 60 yards. If specific bolt yardage information is required, please contact your distributor or LebaTex sales representative. 

Q: I like a print but would like it on a different base cloth, can I do this and what is the minimum?
A: Of course! You can change any of our available running line prints to any of our running line base cloths for a minimum of 120 yards. We recommend a strike off before changing the base cloth. 

Q: I am interested in Eco Friendly, Green product, do you offer any?
A: Yes, we offer a variety of fabrics that support environmental friendliness! We have several wovens and base cloths that have recycled content. Plus, check out our Tree Initiative.

Q: Can I do a custom fabric or design with LebaTex?
A: Yes, we love customs! Our customs department is happy to assist you with any special requests or projects you may have e-mail us at LebaTexHelp@lebatexinc.com or call 1.888.9.LEBATEX. You may also contact your distributor or LebaTex sales representative.

Q: Can I custom color a pattern?
A: Yes. For certain minimums, our running line products can be custom colored. Our customs department is happy to assist you with any special requests or projects you may have e-mail us at LebaTexHelp@lebatexinc.com or call 1.888.9.LEBATEX. You may also contact your distributor or LebaTex sales representative.

Q: How long does it take to receive fabric?
A: Lead times vary by style and inventory. Please contact your distributor or LebaTex sales representative for information.

Q: Is stock available on fabric?
A: Yes, stock may be available on some fabrics. Please contact your distributor or LebaTex sales representative for specific inquiries.

Q: Can I place fabric on reserve or hold if it is in stock?
A: Sure! If fabric is available in stock, we can place on hold for a 24 hour period.

Q: Do you accept credit cards?
A: Sorry, we do not accept credit cards right now. We hope that isn't too much of an inconvenience.

Q: How can I pay for my order?
A: We gladly accept Check, Money Order, or Wire Transfer.

Q: What type of designs does LebaTex offer?
A: LebaTex offers a variety of both woven and print designs from Traditional, Transitional, Contemporary, and Modern to solids and textures.

Q: Will LebaTex extend credit to a customer?
A: A customer may apply for credit terms after establishing a history of a minimum of 3 orders. Terms may be granted at the discretion of LebaTex.

Q: How quickly will I receive my order if it is in stock?
A: Fabric in stock may ship as soon as 48 hours after PO processing and payment.

Q: What type of fabric does LebaTex offer?
A: We offer prints, wovens, sheers, and Sunbrella® that can be used for Bedding, Drapery, Upholstery, and Outdoor Upholstery.

Q: What fire retardant codes does this fabric pass?
A: All flame codes and specific fabric information, including width, weight, repeat if applicable and washing codes, can be found on the specification sheet attached to each product page.

Q: Does LebaTex offer finishes on fabrics?
A: Yes. Some running line fabrics come standard with different finishes. For specific information, please see the spec sheet for each product. For alternate finishes, please contact your distributor or LebaTex sales representative.

Q: How will my order ship?
A: Standard orders ship UPS or FedEx Ground unless otherwise specified.

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